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Customer experience (CX)

User-centred design in the hotel industry

User-centred design in the hotel industry

November 28th, 2023

Common problems with the design of UK university websites

Common problems with the design of UK university websites

November 9th, 2023

Delivering great customer experiences by studying bad ones

Delivering great customer experiences by studying bad ones

January 5th, 2023

Once more with feeling: an emotional approach to design

Once more with feeling: an emotional approach to design

December 13th, 2022

How you can use storytelling to be a better designer

How you can use storytelling to be a better designer

November 29th, 2022

What is the real-world impact of design?

What is the real-world impact of design?

October 27th, 2022

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