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Journal

News, articles and thoughts from the field

Journal

Articles

  • Research insight hits harder in the voice of the participant

    Research insight hits harder in the voice of the participant

Research insight hits harder in the voice of the participant

September 26th, 2023

  • Content-first prototyping: prioritising what service users need

    Content-first prototyping: prioritising what service users need

Content-first prototyping: prioritising what service users need

September 19th, 2023

  • A new hope in the digital age: Carolyn Freeman on work-life balance

    A new hope in the digital age: Carolyn Freeman on work-life balance

A new hope in the digital age: Carolyn Freeman on work-life balance

September 12th, 2023

  • Content designers are not copywriters

    Content designers are not copywriters

Content designers are not copywriters

September 5th, 2023

  • The power of focusing on positive feedback

    The power of focusing on positive feedback

The power of focusing on positive feedback

August 29th, 2023

  • 7 things to consider when you change the name of your service

    7 things to consider when you change the name of your service

7 things to consider when you change the name of your service

August 22nd, 2023

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