Remote-first Life: How Covid-19 changed work — The Bad

Dec 22, 2020
Welcome back to our three-part series on how Covid-19 has transformed how we work. As user researchers, we naturally jumped at the opportunity to explore people’s experiences in the first six months of remote-first working. In this article, we share insights about the negatives from this new working model

What did office workers lose when working from home?

1. Human Connection

63% of respondents said that since lockdown began, they have experienced loneliness. The majority have not asked for help. Connecting with others, building relationships and having face to face interactions are one of the things people miss the most about their pre Covid-19 work life. Leaders must develop, adopt and promote programs and policies that create an empathetic culture centred on employee wellness, mental health and social connectivity.

2. Time and space boundaries

If your worries are more related to not having clear boundaries and not being able to know when to check-in and check-out, we encourage you to set a WFH routine. Find what time of the day you are at your best. Work around it and most importantly be open about your worries and concerns with your employers.

If you are an organisational leader, we hope you take these insights as food-for-thought and revamp your culture code where necessary, or introduce new ways of working for the new year.

This new working model has allowed us to see colleagues as their true selves. This is something we find fascinating. We encourage you to make the most of it and to use it to build trust and psychological safety within your organisation.

In our next blogpost tomorrow we will share what office experiences of people who have been going in during the pandemic. Has your office introduced new health and safety measures? Keep watching this space to learn more about it.

Get in touch

If you’d like to hear more about how we can help you, including how you can adapt your own business to this remote working world, please get in touch.

Photograph of a squad

Written by:

The Research Team