Remote-first Life: How Covid-19 changed work — The Good

Dec 22, 2020
Welcome to the first article in our three-part series on how Covid-19 has transformed how we work. As user researchers at SPARCK, we naturally jumped at the opportunity to explore people’s experiences in the first six months of remote-first working and decided to kick off a global research to capture people’s reflections.
In this article, we share insights about the positives that emerged. In the upcoming blogposts, we will talk about the negatives, and also physical and operational changes to offices and office culture in this new working model.

Adapt to your participants’ needs

What did office workers gain from working from home?

1. More flexibility and autonomy

2. More control over my time

3. Access to online collaborative tools

Online collaborative tools such as Miro, Mural, Zoom and Teams enable employees to continue working. Although it has been a learning curve, there have been benefits of even greater levels of productivity and collaboration. The pandemic has accelerated how online digital tools support workers. Although in some industries there have been significant challenges, there have also been newfound freedoms.
People are benefiting from these tools to be able to work from anywhere in the world. They can record meetings that they were not able to make and maintain a limited, but new face-to-face communication. This time has normalised online whiteboard sessions, screen-sharing (and coining new catch-phrases like “you’re on mute”).
Boosting and maintaining employees’ creativity and collaborative thinking is one of the biggest challenges organisational leaders will face in this new normal as remote work continues. Having access to online interactive tools will make the journey easier, however, it requires huge levels of engagement, adaptability and a ‘can do’ attitude from the entire team.

We hope you found this first article insightful. We encourage organisational leaders to maintain this culture of trust in the coming year. With the launch of a vaccine coming soon, we will see many people going back to work; however, we expect the new working model to allow employees to continue to have the flexibility and autonomy they highly appreciate as well as the extra time working from home gives us.
Our survey respondents said 83% want a hybrid work from office and home option in the future. Are you positive about the change to work from home? Have you moved home or rearranged your home space to accommodate the need to work?
Tomorrow we will be sharing the bad side of working remotely. If you are one of those missing the spontaneous interactions or those famous water cooler chats, stay tuned! We will cover that and way more.

Get in touch

If you’d like to hear more about how we can help you, including how you can adapt your own business to this remote working world, please get in touch.

Photograph of a squad

Written by:

The Research Team